Effective Date: October 8, 2025
At Ktri Pool Services – Swimming Pool Maintenance and Repair (“Company,” “we,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our services or visit our website. By using our services or website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, and address provided when booking services.
- Payment Information: Details required to process payments, such as bank or card information (processed securely).
- Service Details: Information about your pool, service requests, and maintenance history.
- Website Usage: Information collected automatically when you visit our website, including IP address, browser type, and pages visited
2.How We Use Your Information
Your information is used solely to:
- Provide, manage, and improve our swimming pool maintenance and repair services.
- Process payments and manage service contracts.
- Communicate with you regarding appointments, service updates, promotions, or feedback.
- Comply with legal obligations.
- Analyze website usage to improve user experience
3.Information Sharing
We do not sell, trade, or rent your personal information. We may share your information only:
- With service providers or contractors assisting in providing services (under strict confidentiality agreements).
- When required by law, legal process, or government authorities.
- To protect the rights, property, or safety of the Company, our clients, or the public.
4.Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Payment information is processed securely through trusted payment gateways.
5. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once the data is no longer needed, it will be securely deleted or anonymized.
6. Your Rights
You have the right to:
- Access, correct, or update your personal information.
- Request deletion of your personal information, subject to legal or contractual obligations.
- Opt-out of promotional communications.
To exercise any of these rights, please contact us at: inquiry@ktripool.com.
7. Policy Updates
We may update this Privacy Policy at any time without prior notice. The latest version will always be available on our website and will apply to all services moving forward.
8. Governing Law
This Privacy Policy is governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.
9. Contact Us
For questions or concerns regarding this Privacy Policy:
Phone: +91 8806696681
Email: inquiry@ktripool.com